AI DEVELOPMENT / SUPPORT

AI Development Support Service

ITSN's "Dual-Blade" AI development methodology—proven across multiple in-house products—now available for your development team.

From methodology implementation to PoC development outsourcing, we walk alongside you with a proven workflow. Running claude.ai (strategy & design) and Claude Code (implementation & operations) in parallel, with ADR / SESSION-LOG / OFD principles retaining context— all 6 products on this site were developed and shipped using this methodology.

02 / CHALLENGES

Do any of these sound familiar?

  • We tried ChatGPT, but our internal development speed hasn't improved.
  • We want to adopt AI, but don't know where to start.
  • We want to use new tools like Claude Code, but the operational design is unclear.
  • We need a PoC quickly / want to turn an existing idea into something working.

Simply "subscribing to an AI tool" will not improve development productivity. What you need is a development methodology built around those tools, and the operational design of Living Documents to support it. ITSN has proven this methodology through its own product development.

03 / SERVICES

2 Services WORKFLOW ENABLEMENT (A) + PoC DELIVERY (C)

Two services tailored to your situation. If you already have a development team, choose A. If you just need something working first, choose C. You can also combine both to run in-house development and PoC in parallel.

SERVICE A

AI-Driven Development Workflow Implementation Support

We transfer the Dual-Blade methodology to your development team. Environment setup, ADR/SESSION-LOG operational design, prompt coaching, and pair reviews—monthly support to guide your team toward self-sufficiency.

Duration
3–6 months, monthly sessions + ad-hoc support
Scope
Environment setup / ADR·SESSION-LOG operational design / prompt coaching / pair reviews
Deliverables
Dual-Blade operational guidelines, ADR templates, SESSION-LOG templates, initial 3–5 ADRs, prompt library

Best fit: Organizations with an existing development team that want to build AI-driven development as an in-house capability.

SERVICE C

AI-Driven PoC Development Outsourcing

Turn an idea into a working PoC in a short timeframe. ITSN handles the entire flow—requirements → design → implementation → deployment—using the Dual-Blade method. We deliver a working product and handoff documentation.

Duration
2 weeks–2 months per PoC (varies by scope)
Scope
Full Dual-Blade pipeline: requirements → design → implementation → deployment
Deliverables
Working Web/CLI app, complete ADR set, handoff documentation, transition instructions

Best fit: Organizations that don't insist on in-house development and simply want something working quickly. Post-PoC maintenance can be handled in-house or by a third party.

A and C can be used together. We recommend building something with C first, then learning the methodology through A. Learning while viewing real output tends to lead to faster adoption than starting from scratch with A alone.
04 / METHODOLOGY

Methodology — Dual-Blade Workflow claude.ai (DESIGN) + Claude Code (BUILD) + LIVING DOCUMENTS

Dual-Blade Workflow overview: claude.ai (PM/Design) and Claude Code (Implementation/Operations) connected via Living Documents (ADR/SESSION-LOG/OFD principles)
Dual-Blade Workflow Overview

claude.ai = PM / Design role: Handles strategic decisions, requirements structuring, prompt drafting, design reviews, and ADR creation assistance. Excels at long-form discussion and comparing multiple options—takes on the "thinking" phase in the browser conversation UI.

Claude Code = Implementation / Operations role: Handles code generation and editing, Git operations, CI/CD, infrastructure operations (terraform, etc.), and test execution. Excels at writing to real environments—takes on the "executing" phase from the CLI.

Living Documents (ADR / SESSION-LOG / OFD principles) for context retention: Prevents context loss when running multiple projects in parallel, and functions as ready-to-use handover documentation when transitioning to in-house development. "How far have we progressed?" and "Why was that decision made?" remain traceable—built alongside development as it evolves.

05 / TRACK RECORD

Track Record — In-house Products Shipped with the Dual-Blade Method 6 PRODUCTS SHIPPED WITH THE SAME METHOD

All of the following are in-house products that ITSN developed and shipped using the methodology presented on this page. They are proof that the Dual-Blade workflow is not a theoretical concept but a method capable of continuously delivering real products.

06 / APPROACH

Approach Details 4 PILLARS — ADR / SESSION-LOG / OFD / LIVING DOCS

1. ADR-Driven

Architecture Decision Records log key decisions chronologically. "Why was that choice made?" remains traceable. The MailWard project has 23 ADRs—every design decision is recorded.

2. SESSION-LOG

A cross-session handoff mechanism. Prevents chat histories from growing too long, ensuring no context is lost even when running multiple projects in parallel. Delivered as-is as handover documentation when transitioning to in-house development.

3. OFD Principle (Output First Design)

Design is reverse-engineered from the deliverable. Prevents plan bloat and theoretical abstraction, reaching something that works by the shortest path.

4. Living Document Approach

Documentation grows alongside development. Never created in bulk after completion—unconfirmed items use TODO markers + version management. Records are maintained without sacrificing development pace.

Traditional vs. Dual-Blade

Aspect Traditional Dual-Blade
Design Decision Records Tacit knowledge / scattered Chronologically logged via ADR
Cross-session Continuity Dependent on chat history Explicit handoff via SESSION-LOG
Initial PoC Delivery Speed Days to weeks Hours to days
Context Loss Risk High (caused by long conversations) Low (permanently preserved via Living Docs)
Projects Runnable in Parallel 1–2 projects 5+ projects
07 / PRICING

Contract Types & Pricing MONTHLY (A) + FIXED PER PoC (C)

Service A — AI-Driven Development Workflow Implementation Support

Monthly fee + initial consulting. On request based on scope (team size, monthly session frequency, pair review hours). Minimum engagement: 3 months; standard is 3–6 months.

Service C — AI-Driven PoC Development Outsourcing

Fixed fee per PoC (varies by scope). Typically 2 weeks–2 months, varying with number of features and integration scope (external APIs, data sources, authentication).

Customer Data Handling

Anthropic ZDR (Zero Data Retention) and claude.ai Enterprise plan (Learning Exclusion Guarantee) options are available upon request. We have experience handling M365 confidential data during MailWard development, and data policies are clearly defined at the time of contract.

* Specific amounts vary significantly by requirements and scope. Please contact us for a quote.

08 / FAQ

Frequently Asked Questions

We already use ChatGPT / Copilot / Gemini. Can we still consult you?
Absolutely. While this methodology is Claude-focused, the concepts are applicable to other AI tools as well. We can also provide an estimate of the benefits of switching to Claude Code.
Can you handle projects involving confidential data?
Yes. We support contract structures including Anthropic ZDR and the claude.ai Enterprise plan (Learning Exclusion Guarantee). We have experience handling M365 data during MailWard development.
We have no AI experience in-house. Is that okay?
Service A is designed for teams starting from zero. We begin with ITSN demonstrating the Dual-Blade method, then gradually hand off to your team.
How long does it take to achieve in-house development capability?
It varies by scale, but 3 months is a guide for one developer to become self-sufficient, and 6 months for team-level operations.
If ITSN builds the PoC, who handles maintenance afterward?
We deliver all handoff documentation, ADRs, and source code, so you can maintain it in-house or with another vendor. Ongoing maintenance contracts are also available separately on request.
Can we use AI tools other than Claude (Anthropic)?
Yes. We select between Claude / GPT / Gemini / open-source models depending on project requirements. We propose the optimal solution in a vendor-neutral manner.
09 / CONTACT

AI-driven development—start with a 30-minute online consultation

Whether you have questions about the methodology or want to explore what's possible for your organization, feel free to reach out. We also offer live Dual-Blade demonstrations.