End-to-end support across design, deployment, and maintenance
Beyond product sales, we deliver one-stop service from optimal configuration design that reflects your business requirements through installation work and operations.
設計
Network Camera Design Service
We design the optimal network and surveillance camera configuration based on the customer's business requirements, the size of the location, and the existing environment. We provide comprehensive support from equipment selection to IP address design, security design, and operational design.
What we provide
- Requirement Hearing and Site Survey
- Network Logical / Physical Configuration Design
- Equipment selection (TP-Link products + products of other companies can be linked)
- IP Addressing / VLAN Design
- Security Policy Design
- Surveillance camera placement design (including blind spot analysis)
- Operational design (documentation for managers)
- Proposal / Specification Preparation
Ideal for
- For companies introducing IT equipment for the first time - Companies considering renewal of existing environment - Companies that have difficulty organizing their own requirements
構築
Equipment construction and installation services
Based on the design, we provide services from equipment procurement and delivery to installation, initial setup, operation testing, and operational handover. We provide total construction services including wiring and power supply installation.
What we provide
- Equipment Procurement / Shipping
- Installation (rack installation, wall mounting, ceiling installation, etc.)
- Wiring work (LAN wiring, power wiring)
- Initialization / Configuration
- Operation test / Verification of communication
- Delivery of operational documents
- Operation briefing for personnel in charge
- Initial support after delivery (1 month)
Ideal for
- Companies that have already designed the system and only want to request construction - Companies that have difficulty installing and wiring on their own - Companies that want to leave the entire set up to us for the opening of a new office.
保守
Operation, maintenance and support services
Maintenance service to support stable operation after installation. We support customers' business continuity by responding to failures, periodic inspections, firmware updates, etc. This service is provided on a monthly basis depending on the contract.
What we provide
- Fault handling (phone / email / onsite)
- Periodic inspections (monthly/quarterly/annual)
- Firmware update support
- backup management
- Monthly Operation Report
- Remote monitoring (optional)
- 24/365 monitoring (optional)
- Consultation services for configuration changes
Ideal for
- Companies that do not have dedicated IT staff - Companies that need a quick response in case of failure - Companies that need a long-term operation partner
If you are considering a service engagement, please request a quick product quote first. You can opt into a service consultation on the quote form.
カテゴリ別ヒアリングシート
用途や規模を順番にお伺いし、最適な製品構成のご提案につなげます。